All Episodes
Episodes
Episode 509 Every Leadership Behavior Begins as a Thought
What if the biggest influence on your leadership behavior isn't what's happening around you, but the story you're telling yourself about it?
In this episode of the Lead Up Podcast, we're continuing our Leadership...
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Episode 508 The Missing KPI in Leadership Development
Healthcare organizations invest significant time and money in developing their leaders. They track attendance, completion rates, and participant satisfaction.
But how do we know whether any of that investment is...
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Episode 507 What REALLY Drives Organizational Results? The Harbour Performance Equation
Healthcare leaders spend a lot of time trying to improve employee engagement, reduce turnover, strengthen accountability, and improve patient experience.
But are we focusing on the results instead of what's actually...
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Episode 506 Turnover Is a Timeline, Not an Event
A resignation hits your inbox from one of your best people.
You didn’t see it coming.
But was the decision really sudden, or was it only sudden to you?
In this episode of The Lead Up Podcast, Mike continues the...
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Episode 505 Preparing Clinical Experts to Lead People, Culture, and Change with Kristen Woods
Clinical expertise can earn someone a seat at the leadership table. But it doesn’t automatically prepare them to lead people, influence peers, navigate change, or shape culture.
In this episode of the Lead Up Podcast,...
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Episode 504 The Most Dangerous Number in Healthcare
In this episode of the Lead Up Podcast, host Mike Harbour asks a question every healthcare executive should consider:
If we're measuring so much, why do we keep getting surprised?
Healthcare organizations track...
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Episode 503 How Elite Healthcare Leaders Improve Retention, Culture & Patient Experience with Jennifer Snider & Leilani Scott
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Better healthcare outcomes don’t start with the metric. They start with the leadership behaviors behind it.
In this episode of The Lead Up Podcast, Mike Harbour sits down with healthcare executives Jennifer Naran...
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Episode 502 Leading What's Next: Building the Future-Ready Leaders
In this episode of the Lead Up Podcast, host Mike Harbour reflects on the 25th anniversary of September 11, 2001, honoring the lives lost, the families impacted, and the first responders and healthcare professionals...
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Episode 501 The 9 Cultural Contaminants Hospital Executives Can't Ignore
In this episode of the Lead Up Podcast, host Mike Harbour takes on something that is quietly costing healthcare organizations good people, stronger performance, and potentially millions of dollars:
Cultural...
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Episode 500 - 500 Never Quit Moments: The Behavior Behind the Breakthrough
In this milestone 500th episode of the Lead Up Podcast, host Mike Harbour reflects on the lessons, conversations, and never-quit moments that have shaped the show since its beginning in 2019.
But this episode isn't...
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Episode 499 The Leadership Strategy Behind Top 10% Patient Satisfaction with Tracey Carson
Great hospital results rarely come from a single initiative. They come from leaders who get clear about what matters, align their teams around those priorities, and then have the discipline to follow through...
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Episode 498 8 Leadership Mistakes Costing You Great People
In this episode of the Lead Up Podcast, host Mike Harbour challenges the familiar idea that people quit jobs and argues that, more often than we realize, they’re responding to the leadership environment around...
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